How to Win Friends and Influence People

by

Dale Carnegie

Charles Schwab was an American steel magnate and one of the first people to earn a salary of a million dollars. Carnegie uses Schwab in several case studies, noting how Schwab never criticized his employees’ mistakes directly. For instance, he once gave employees cigars and politely asked them to smoke outside rather than reprimanding them for smoking inside when they shouldn’t have been. He also presented a challenge for an unproductive division of his company, pitting the day shift and night shift against one another to see who could be more productive. This demonstrates the benefit of using positivity rather than negativity to change people’s behavior.

Charles Schwab Quotes in How to Win Friends and Influence People

The How to Win Friends and Influence People quotes below are all either spoken by Charles Schwab or refer to Charles Schwab. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
Self-Interest vs. Selflessness Theme Icon
).
Part 1, Chapter 2 Quotes

Emerson said: “Every man I meet is my superior in some way. In that, I learn of him.”

If that was true of Emerson, isn’t it likely to be a thousand times more true of you and me? Let’s cease thinking of our accomplishments, our wants. Let’s try to figure out the other person’s good points. Then forget flattery. Give honest, sincere appreciation. Be “hearty in your approbation and lavish in your praise,” and people will cherish your words and treasure them and repeat them over a lifetime—repeat them years after you have forgotten them.

Related Characters: Dale Carnegie (speaker), Charles Schwab
Page Number: 31
Explanation and Analysis:
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How to Win Friends and Influence People PDF

Charles Schwab Quotes in How to Win Friends and Influence People

The How to Win Friends and Influence People quotes below are all either spoken by Charles Schwab or refer to Charles Schwab. For each quote, you can also see the other characters and themes related to it (each theme is indicated by its own dot and icon, like this one:
Self-Interest vs. Selflessness Theme Icon
).
Part 1, Chapter 2 Quotes

Emerson said: “Every man I meet is my superior in some way. In that, I learn of him.”

If that was true of Emerson, isn’t it likely to be a thousand times more true of you and me? Let’s cease thinking of our accomplishments, our wants. Let’s try to figure out the other person’s good points. Then forget flattery. Give honest, sincere appreciation. Be “hearty in your approbation and lavish in your praise,” and people will cherish your words and treasure them and repeat them over a lifetime—repeat them years after you have forgotten them.

Related Characters: Dale Carnegie (speaker), Charles Schwab
Page Number: 31
Explanation and Analysis: