Like her son, Mrs. Heep makes a show of embracing her class status as a way of communicating her resentment. Her "apology" is in reality a thinly veiled criticism of the idea that the lower classes don't feel things as intensely as the middle and upper classes. More specifically, it challenges the idea that loving family relationships can't exist alongside poverty—an idea that Dickens later condemns in the context of Steerforth's elopement with little Em'ly. In this case, however, the extreme closeness of Uriah and Mrs. Heep actually does seem unnatural, and serves as another indication of their villainy.