As far as Rosa is concerned, Mrs. Steerforth bears ultimate responsibility for her son's death—not only because she refused to reconcile with him, but also because it was her indulgent upbringing that made Steerforth into the man who ran off with little Em'ly and then refused to return home on his mother's terms. She gestures to her scar as proof of Steerforth's spoiled and careless nature, which caused him to repeatedly hurt the women around him, including, eventually, his own mother: the grief Mrs. Steerforth feels now, Rosa implies, is what Rosa herself has felt most of her life.